Does Apple have a solution to fix the issue that I'm having with any printing or scanning from my MacBook Pro 15 since I upgraded to macOS Catalina 10.15.3 on Friday, 1/31/2020. I'm very happy with Apple hardware and software products and have been a happy user for over a decade, but this issue is very frustrating and affecting my productivity.
Scan For Errors Mac
I have a HP Color LaserJet Pro MFP M476dw and had no issues with printing, scanning or using the other functions of the multi-functional printing with any of my Mac products. Since the upgrade I have not been able to print or scan. I've researched the available help topics online and some suggested disabling the IPv6 on the printer and/or the computer. I tried that and it didn't work and put it back to the original settings. On the Apple Communities site (this site) it suggested resetting the all the printer settings in "System Preferences", "Printers & Scanners" which I did and re-installed the printer drivers from the HP website for the correct version of the operating system.
I tried uninstalling, powering off, re-installing and nothing seems to work. The only thing that seems logical is that there is something new in the recent macOS update that is conflicting with the communication with the printer. I've even tried another printer/scanner and having the same issue.
I've tried that a few times and still hasn't worked with redownloading and installing the current driver from HP for macOS 10.15. It will only print if I connect the printer directly via a USB to the MacBook Pro 15, but no matter what I try I cannot get the scanner to transmit/maintain a connection during scanning. The scanning process will start but always stops with an error message.
The error message that I get is a "Scanner reported an error"; "An error occurred while communicating with the scanner". The scanner will start and first page will go through, but when it is processing it the error message will come up and the process will stop.
I tried scanning with the scanner app within the printer under System Preferences, I tried scanning with Preview and Image Capture, and I've tried it with the HP Easy Scan application as well. The same error message comes up for all of them.
I've loaded the printer with the HP drivers and without the HP drivers and just using AirPrint. I've had the same issue with Bonjour or even when directly connecting the printer to the MacBook Pro 15 via an USB cable. I'm only able to print when it connect through an USB cable, but I'm not able with any of the configurations to scan.
Boot into Safe Mode (Use Safe Mode to isoloate issues with your Mac and Playing Safe: what does Safe Mode do?) and try scanning from there. Any change? Reboot normally and test again.
Do you know what's worse than finding out your SD card is corrupt? Realizing that you could have checked for errors and fixed them, curtailing any possible instance of the SD card becoming corrupt. But no one can blame you for neither having the foresight nor knowledge to do this.
To be better prepared against next time, the smart thing to do would be to know how to check your SD card for errors. The best tool at your disposal to do this is Terminal, which is native to your Mac.
7. This is where you select your SD card and check for any errors. Type this command in your Terminal: diskutil verifyVolume [drive identifier] (substitute the "drive identifier" with the name of the SD card).
The problems which plague SD cards are many, but so are their solutions. Some of the errors require unique approaches to being fixed but the end goal is to make sure your SD card is fully functional once more.
Time and time again, First Aid has proven to be a lifesaver for both external and internal hard drives. It can do the same for your SD card too. Among other functions, the tool checks for file system errors and attempts to fix them.
You can use "File Type" or "File Path" to determine how your search is carried out, saving you time. Stopping or pausing the scan before it completes it's also a nice little feature you can take advantage of.
Computer scan on the entire Mac works O.K., but every time when I try to scan a file or folder individually, an error message always pops up (this is a message generated by macOS system, not ESET) like this:
When your Mac is in Recovery Mode, it will display a window with the available recovery utilities. Click on the bottom option, Disk Utility, and this will launch the Disk Utility app. Follow the steps below to check your storage device for errors and to fix them. (The rest of these instructions are performed using the macOS Big Sur version of Disk Utility. Other versions work the same way, but the interface may look a little different from the screenshots shown below.)
There are multiple ways to check the hard drive health on your Mac. You can scan the disk on your Mac to determine if there are any errors or bad sectors on the device with a Mac HDD tester like Disk Utility using a simple procedure.
Errors are issues that need to be resolved right away. Make a note of the fonts that are listed as having errors (in case there are fonts you want or need to reinstall), select the offenders and remove them.
Antivirus One is one of the best Mac malware scanner and removers currently on the Apple Store. It thoroughly checks for malware on your Mac and provides information on what viruses and other threats it has detected.To check if the app you are trying to install is malicious, you can also scan it using Antivirus One:1. Download and install Antivirus One from the App Store from clicking this link below: =444218&ct=pHCTPH210411D&mt=122. After installing, open your Antivirus One. On the upper-right corner of your screen, near the sound controls and the system clock, click the Antivirus One icon on the Menu bar.
Data recovery software can repair the logical links that have become corrupted and made the data on an SD card inaccessible. Though it may appear as if there is no data on the card, the sophisticated scanning algorithms employed by the software find existing data and make it accessible again.
As for a space in the User/Pass on the Mac, I am not sure on that, it should not be an issue, but it might be anyway, it would take no time at all to simply create a Mac user with full priveledges that is simply User= Scan password = JoeTest to discount it as being the problem (Of course you would need to add it to the folder permissions and reboot (The Mac) before doing the scan
I am suprised there doesn't seem to be a way of running an application on the mac, then handles the scanning (like epson scan, canon scan etc). (I could be wrong?). I tried some third party software called vuescan that says it supports this printer
The most common problem that impairs system performance is the junk files that clutter your Mac. You might not even know about them. Luckily, CleanMyMac X has a solution for this, too. Resolve various errors with a great feature called System Junk:
I was able to scan with my old Wifi router using the Preview/Image Capture software built into my Mac. I installed a replacement today and I can print but I cannot scan. I installed VueScan software but it cannot find the scanner.
I have uninstalled and reinstalled the printer and drivers multiple times. Again, printing works but not scanning and the only change to the configuration is that I installed a new Wifi router to which the printer definitely connects.
I have MacOS Catalina (10.15.4), and I installed the drivers from here.I have the printer connected to the same wireless network as the mac, and I'm able to print with no problems.However, when I try to scan (e.g, using Image Capture) I get an error message: "No connection could be established with the selected device. Please check your device IP configuration or try again with another device."
All failed Scan are logged as ERROR messages and successful scans are logged as DEBUG messages. By default, error messages are logged in ns.log. To log DEBUG messages in ns.log, the loglevel needs to be increased to DEBUG: ( Reference article )> set audit syslogParams -logLevel ALL
The EPA scan failure messages are written in non-technical language, so user can troubleshoot failures on their own without contacting the admin. For example - "Norton Antivirus installed on your machine is not updated recently", "Your machine is not part of domain", "No antivirus found on this system".
The case ID will be displayed to the End User in the PreAuth EPA error HTML page and will also be logged in ADC along with all the scans passed/failed. The end user can then contact their IT Support Desk with the Case ID, and IT can then use the Case ID to figure out the reason for failure by searching for the Case ID in ns.log.
I could print fine but could not scan. Printer was installed with Setup from the support page and added using Airprint Secure, but could not be found by IJ Scan Utility Lite. However my Windows box finds the scanner portion of the printer fine. I finally broke down and called support and I got it working. Specifically, IPv6 needs to be turned off on the printer. To do this:
Packets that fail the L2-L4 parsing checks will cause the receive errors counters above to increment and are dropped, they are not passed to CPU. Most common cases include invalid destination mac, invalid vlan tag, invalid ip, invalid tcp/udp port and so forth. For the above example we can see that there are 6 receive errors ( TCP packet too short), which are dropped and not passed to the CPU level and thus the packet received at the the logical interface counters is reading zero as shown below. 2ff7e9595c
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